Shipping policy
Shipping Policy
Thank you for shopping with Because Art Heals. Below is information about how and when your order will be shipped.
Processing Time
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your order ships.
Orders are not processed or shipped on weekends or holidays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping charges will be shown before you complete your purchase.
Delivery Times
Estimated delivery times vary by location and shipping method. Please note that delivery times are estimates and may be affected by factors outside our control, such as carrier delays, weather, or seasonal volume.
Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow its progress.
International Shipping
[Choose one option and delete the other]
• We currently ship within the United States only.
or
• We offer international shipping to select locations. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Lost or Delayed Packages
Because Art Heals is not responsible for delays or delivery issues caused by the shipping carrier. If your package appears lost or significantly delayed, please contact us and we will do our best to assist.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions
If you have questions about shipping or your order, please contact us at:
📧 julie@divviit.com